Aspire ES 15 - constantly freezing

TIsaac
TIsaac Member Posts: 3 New User
edited August 2023 in 2018 Archives

Hi Everyone!

 

My Acer Aspire ES 15 which I purchased just a few months ago keeps freezing regularly. Im not sure what's going on. Does anyone else have a problem like this? More importantly, any idea why this is happening and what can be done ?

 

Thanks

Best Answer

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    if you don't have so much data to backup, i would try a factory reset.

    https://support.microsoft.com/en-us/help/17085/windows-8-restore-refresh-reset-pc

     

    or press Alt+F10 keys at boot

    I'm not an Acer employee.
  • tolo2222
    tolo2222 Member Posts: 1 New User

    mine does too  looking for help also   did you try either of these suggestions

     

  • Tomatoe
    Tomatoe Member Posts: 1 New User
    Mine does as well. Seems a regular occurrence and I am pretty sick of it. Unless I find a solution I will send the machine back and never get an acer again. It's costing me money as I lose time and also my work. Surely ACER need to address the issues ? 
  • Twilasangel13
    Twilasangel13 Member Posts: 1 New User
    Mine is only 3 months old as well, and it is very tiring.  I am ready for a refund.... I have never in all the years of buying different laptops and computers have seen such nonsense.