Please Help: Aspire v5-571P Bluetooth Audio Device - This device cannot start. (Code 10)

Nacster69
Nacster69 Member Posts: 3 New User
edited August 2023 in 2018 Archives

Dear Acer community,

 

I was hoping, that someone could please help me with an issue that I'm experiencing with my Acer Aspire V5-571P laptop. Also, please keep in mind that my tech savvy is average at best Smiley Sad

 

After installing the latest Microsoft Windows 10 Creator Update on my Aspire laptop. My Windows Security Center icon, located on the taskbar. Is showing me a yellow triangle, with an exclamation point inside of it. My Device Performance and Health center is showing me 1 Device Driver Recommendation. I tried following the steps, with the Microsoft Troubleshooter but no luck Smiley Sad 

 

More specifically, the issue is with my Bluetooth Audio Device. The device status shows: This device cannot start. (Code 10) Object Path Component was not a directory object. I tried updating the Driver but Windows tells me that I already have the best Driver available. Everyone's help, with regards to this issue. Would be greatly appreciated. Thanking everyone in adavance. Have a great day everyone Smiley Happy

Best Answer

Answers

  • Nacster69
    Nacster69 Member Posts: 3 New User

    Anyone? Any help with regards to my issue, would be greatly appreciated. Thanking everyone in advance. Have a great day Smiley Happy

  • Nacster69
    Nacster69 Member Posts: 3 New User
    Answer ✓
    I figured it out. Thanks anyways =)
  • xWiniMx
    xWiniMx Member Posts: 2 New User
    Hey... So I have a sort of similar problem. What did you do you fix your Bluetooth problems?
  • Gijsb
    Gijsb Member Posts: 4 New User
    maybe update the bios to latest version? Please keep in mind that Acer's tools don't show that a bios update is available.