Acer Chromebook R11 N3160 touchscreen issue

jamessicat25
jamessicat25 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi guys, I just bought a refurbished laptop from Rakuten.com shipped by AcerRecertified store last week. I noticed that once in a while that the touchscreen will randomly input touches. The only way to make it stop is to open and close the lid. Does anyone have this issue? I took a video of this problem happening.

 

Before anyone would ask: I have possession of the laptop for only 2 days, I reset via powerwashed it twice, I wiped the screen clean of debris and dust.

 

I am so bummed out because I really like the laptop and I would like to bring it to school with me.

 

https://www.youtube.com/watch?v=U0MklLOBUn4

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    Please check your inbox. I sent you a PM with information on refurbished units.

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.