Spin SP315-51 - six months of usage w/degrading to unusable performance

isan
isan Member Posts: 2 New User
edited March 2023 in 2017 Archives

Specs: 16GB RAM, 1TB HHD, Win 10 64-bit (pre-installed)

"Usual" apps: MSOffice, Google Chrome, AV (switched between a few - see below - let it at Avast free ver)

 

System is less and less usable, with minutes to restart, and tens of seconds for reaction to any program being launched (e.g. Chrome).

 

What have I tried, so far?

- "defrag"-ed (using the GUI utility = disk mgmt, as well as c:\> chkdsk /f /r) the HD

- ran TronScript a few times, with absolutely no issues revealed

- removed completely and ran as such, then installed and removed (completely cleaned in between) various AVs

... and with a lot of cleaning of temp and unnecessary files between the above activities

 

I am running out of ideas. What else would you suggest trying on this, before factory resetting it (and I need to figure out / google on how to do this, and also preserve/recover the MSOffice online license)

 

... very disappointing experience, compared to a 2010 Lenovo Thinkpad and 2008 Macbook Pro I presently own, with tons more apps, while running circles around the Acer ... :-( :-(

 

Thanks,

Isa

 

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Well can use Task Manager (ctrl-alt-del, select Task Manager) to see what the processor (CPU, Memory, HDD) is doing, obviously something is slowing thens down.

     

    Personally, I'd try temporarily removing any third party AV (e.g. AVAST) and make sure there is nothing else loading (McAfee, Symantec). One fast way to kill performance is to have two AVs butting heads.

     

    Now anything with a rotating drive is going to be slow loading. I have one machine with removable drives from the last century (easy to test multiple OSs) and it takes about two minutes to boot Windows 10-64 1703 now.

     

    OTOH my R3 (Intel Atom 4-core CPU, 2.4GHz max,  ventless design) now has 8GB of fast RAM and a Samsung EVO SSD. Is running the same OS and boots in seconds.

     

    Both of these are running Windows Defender, EMET set Paranoid, and the UAC set to prompt everything. For me this is the best combination. The R3 now runs with an i7 having a rotating drive, the SSD makes that much difference.

     

    Just a thought.

  • isan
    isan Member Posts: 2 New User

    Good thoughts - and thank you for the quick reply!

     

    I did uninstall all AVs, in the process of throubleshooting, and I can definitely support your assessment about the difference an SSD would make (I did inject new life in older systems of mine, just by such replacements), but the degradation of performance is way out of any reasonable explanation.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    and the Task Manager results ? Do you have a lot of page faults ?

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    Usual things are...

     

    image

    At a command line type

    C:\del *.tmp   which probably wont do anything, so add /s

    C:\del *.tmp /s  which will take anything from a few minutes to perhaps an hour if it's really slow.

     

    Obviously with a 1TB drive you are going to have problems, it is an inherent 'feature' of windows.  When the drive is partitioned a 'block' is set aside for the file table.  Usually it is too small, why? because a large file table takes ages to search thru.  Then supplementary file table blocks are scattered all over the drive.  MFT's.

    Some solutions, when defragging do a boot time defrag of your swap file, defrag the MFT area.

    Consider smaller partitions once everything is tidy.  Ultradefrag ans Defragger are good to use.

     

    As it is Windows 10 I feel inclined to run PowerShell as an Admin and type things like...

     

    PS C:\WINDOWS\system32> Get-AppxPackage *zune* | Remove-AppxPackage
    PS C:\WINDOWS\system32> Get-AppxPackage *bing* | Remove-AppxPackage

     

    for any unwanted programs.  Then use CCleaner to attempt a tidy up.

    Malwarebytes to look for any nasties.

     

    Belarc Adviser will list installed software licences and may be able to show those you need.

     

    But probably 'tronscript' has already covered all of the above.