Acer Aspire V V3-372-576D - battery dies at 50%

Beloloq
Beloloq Member Posts: 2 New User
edited March 2023 in 2017 Archives

I am having some issues with my battery...

I just got this laptop last month, but the battery seems to work only to 50%?

It just switches off with no warning whatsoever, and when I plug in the charger, the battery is only at 48%.

 

Anyone else having the same issues...any way to troubleshoot or check, before I have to go to the Service Centre?

 

Thanks.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    We recommend trying the following troubleshooting if you are having problems with your device charging the battery. If the troubleshooting below does not allow your battery to charge, you may need battery replacement or repair service.

     

    https://us.answers.acer.com/app/answers/detail/a_id/41513#_ga=2.180577070.842537174.1502104784-263337500.1415824428

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • Beloloq
    Beloloq Member Posts: 2 New User

    Hi, sorry if I wasn't clear. There are no issues with charging.

    However, if I'm on battery and the battery level hits 50%, the laptop switches off.

    It's strange that the laptop just died because the battery hasn't even reached critical level.

     

    I guess I'll be dragging my butt to the service centre soon.