My display is not working properly anymore. Acer V Nitro Black

emilin_rose

Windows 10, 64 bit home edition.

 

So my computer has been doing this for a while now, any time i put something into full screen, close the lid, or anything that makes the display temporarily turn off.

 

Sometimes the display will just stay off. i've checked with my friends, and i can still type, music still plays, etc, but the screen won't come back on.

 

Other times it does this and flickers. sometimes its actually even worse, with more of the screen screwing up and the bottom becoming a bunch of light blue lines that don't even show the bottom bar.

 

I have to restart the computer several times to make the display work again.

 

this only happens when windows loads. when i initially restart the machine and it has the black screen with the acer logo on it, it always shows fine.

 

i have updated and rolled back my drivers, and gone through about 6 hours of microsoft tech team help to try to figure it out and all of it failed.

 

Does anyone know what the problem here is?

 

 

someone told me it sounded like hte graphics card was broken, but if that was the case wouldn't it not work at all?

doughjohn

Hi

 

 

As you can see there are 4 / 5 options for Power Button and Lid when on mains power or Battery.

 

I suggest you try 2 different settings, and close the lid while on Mains Power  and then using Battery only.

IronFly

can you post the complete laptop model?

emilin_rose

here is the entire file contents of the dxdiag.Full computer information

 

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IronFly wrote:

can you post the complete laptop model?

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And John, it doesn't seem to do it when i put it into sleep mode, but if i turn off or reset the system, or if anything makes the screen flicker, like a fullscreen video game, it messes up.