Aspire E5-575G with external monitor connected via hdmi

wbknudsen1
wbknudsen1 Member Posts: 2 New User
edited March 2023 in 2017 Archives

Recently the laptop has issues when connected to an external monitor via hdmi.  The problem is the monitor attempts to go into sleep mode and does so successfully but it then receives some sort of wake command 30 seconds or so after going to sleep and the monitor flashes on but only displays the monitor message and not the actual windows desktop.  The issue is not the cable or monitor, it has been confirmed to happen on other monitors and different cables.  The only solution I can find is to use a vga cable but that is not an ideal solution since the display is not as crisp.  I prefer the use of hdmi and have never had problems previously.  I'm not sure what triggered this, help please.

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