Aspire E5-575 powers off when not plugged in

NicolaB
NicolaB Member Posts: 1 New User
edited March 2023 in 2017 Archives

I have an Aspire E5-575 laptop that is just under one year old.  In the past month when my laptop is not plugged in it will shut off.  I have gone into my settings under power/sleep and set everything to never turn off. My battery can be completly full and often is. When my laptop is not pluged into a power source I am able to turn the laptop on and sometime have enough time to open a document or a website and then it shuts down.  It always shuts down within 5-10 minutes at most.  If I try to turn it back on it shuts down faster and faster each time.  Please help!