Travelmate P643 webcam is being detected as unrecognised uSB device

napster017
napster017 Member Posts: 1 New User

hi,

 

Travelmate P643 webcam is being detected as unrecognised uSB device, tried to upgrade drivers but Win & found none!

 

Uninstalled the Acer Crystal Eye software, now i cannot reinstall it as it says No camera detected!

 

 

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Did you try reloading the driver and application using eRecovery? You can find instructions at http://acer.custhelp.com/app/answers/detail/a_id/42.

     

    If the camera driver still will not install, you could attempt a full system recovery. If that doesn't resolve your issue, I would recommend you contact Acer support for your region to inquire about setting your unit up for service.

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