Drivers AMD freeze laptop during installation

Samega7Cattac
Samega7Cattac Member Posts: 6 New User
edited March 2023 in 2017 Archives

Hi.

I'm having some issues with my Acer Aspire E1-572G with amd graphic card Radeon R7 m265.

I downloaded the drivers form AMD website since Acer don't have that drive for Windows 10 in the website.

So in the installation the laptop freezes during the step of installing the driver.

Already try to make a fresh install of the driver+catalyst and nothing.

The only way to work is installing the drivers from Windows Update (Acer way) and then download from the internet a very old version of Catalyst Center (ONLY).

But I need the most recent Crimson because I have some SDK only work on that versions.

 

Something is strange! I have this laptop 3 years ago and this appens since I buy it!

And don't stop only with that, when I install the drivers (Acer way) the laptop can´t shutdown correctly and become slow. (https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Sleep-and-Shutdown-issues-after-upgrading-to-Windows-10/td-p/5177663)

 

Why Acer have the correct and most recent drivers on Windows Update but that don't came with a Control Center?