SW3-013 Switch 10E can't boot while docked

ctny
ctny Member Posts: 11 New User
edited March 2023 in 2017 Archives

Switch 10E SW3-013, bios v1.09, Windows 10. When docked, the computer gets stuck at the acer logo with circling dots and the "please wait" message. When undocked, the tablet part boots normally. There is a 500gb hdd in the keyboard. It is completely blank, recently formated. What is wrong?