Lost password

morathy
morathy Member Posts: 2 New User
edited March 2023 in 2017 Archives

I'm a Moldy oldy, not a young Techie, so keep it simple.

I have an Aspire E17 ES-774-34ET Laptop.

It appears that I have forgotten my password, so I cannot log onto my laptop.

I am 99% sure that I have not forgotten my password, it is (to me) an easily remembered 9 figure Alphanumeric code..but the Macine says otherwise.

When I try to reset my password, the M/c asks for a removable media such as a USB flash drive..Which I do not have.

Help... Please. 

What do I do next?.