Dell XPS 15 9550 with X34 via USB-C to Displayport cable

chaos407
chaos407 Member Posts: 1 New User
edited March 2023 in 2017 Archives

I am trying to connect my Dell XPS 15 9550 laptop to an Acer X34 monitor using this USB-C to Displayport cable. I can use this cable for my previous monitor which was an LG 1440p ultrawide monitor with no issues (3440x1440 60hz). I am getting a "No signal" message when I use try to use this USB-C to Displayport cable with this monitor.

 

Could it be the quality of the cable? I have ordered another cable from Amazon which arrives two days from now but I am unsure if this will make any difference. Any suggestions?

Answers

  • Mayhem
    Mayhem Member Posts: 11

    Tinkerer

    Had the same issue last week.

    Using the display port to display port - not working.

    Using Hdmi to Hdmi - not working.

     

    Initially i tried with a laptop but it has no external graphics card connection.

    Last week i Bought a Predator G3 to go with the Acer x34, the G3 has and avi adapter.

     

    I got connected via the Graphics card to Hdmi. Bought an all in one cable.

    Worked.

     

    By all means try another cable. But also have a look at your laptops configuration.

     

    Cheers