R15 R5-571TG hangs on spinning wheel during windows 10 creators update

Bigwally

While windows was performing an update to Windows 10 Creators update the process hangs on a black screen with spinning dots. It had completed about 75% of the update and did an auto restart when the dots came up. I let it sit on that screen for a long time and it eventually just shutdown. I restarted the computer and it tried to continue the update but once again hung on the spinning dots. I restarted the computer again and it restored the previous version of Windows 10. I've tried this twice and don't know what else to do. Any ideas what might be going wrong?

brummyfan2

Hi,

You could try installing manually, the method is described in this link (2nd method):https://www.tenforums.com/windows-10-news/81567-how-get-windows-10-creators-update.html