X4640G WIN 7 Intel/office 2013 driver crash

DWERIT
DWERIT Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hey Acer Community,

 

I've got one I can't find a solution too and was hoping someone here had seen.

 

The basic problem is this, the intel graphics driver crashes every couple of days and when it does it takes both the screens down, then all office 2013 applications crash as well.

 

I've tried installing the latest patches for 2013 and have tried the latest GPU drivers from intel and the acer website. On the OS side of things i've set the GPU timeout to 8s.

 

This is across multiple machines and is not a hardware issue.