WiFi Connectivity Problems in Acer Predator Helios 300 (G3-571-77QK)

Morvotron
Morvotron Member Posts: 3 New User
edited March 2023 in 2017 Archives

Good morning everybody, greetings from United States.

 

I bought this great laptop (Acer Predator Helios 300) a month ago or less. Everything has been great so far but one specific problems. This is WiFi. Sometimes, let's say 65% of the times randomly, when i turn the PC on and try to connect to WiFi, may it be my home's WiFi, or a mobile hotspot, it just says "Connected, no internet", and i cannot navigate the web. This is solved by rebooting the laptop and connecting again to the network. Is there a way to solve this? My WiFi driver was downloaded from the Acer Support site and it is version 19.20.0.6 (Windows 10 x64).

 

Thank you so much for your help.

Answers

  • Morvotron
    Morvotron Member Posts: 3 New User

    Please don't. If something my mom taught me was to share. One at a time please, all of you will have time to reply and help, but stop helping all at the same time, it's chaotic. Thanks.

  • angomy
    angomy Member Posts: 48 Die Hard WiFi Icon

    Depending on what your wifi module is, you could try using the manufacturer's (not Acer's) drivers to see if that fixes the issue.  If you have a hardware monitoring app like HWinfo you can check to see what make/model your wifi module is, then find the appropriate driver from that manufacturer's website.

  • Morvotron
    Morvotron Member Posts: 3 New User

    Fixed by uninstalling Emsisoft Internet Security and then re-installing driver. Thanks for the help.