Aspire E5-575G-53VG black screen

kgasperich
kgasperich Member Posts: 1 New User
edited March 2023 in 2017 Archives

When I turn the computer on, nothing shows up on the screen.  The keyboard lights up and the fan starts, but the screen stays black.

Connecting to an external monitor doesn't do anything, so I don't think it's just a problem with the laptop display.

I've tried updating the BIOS using a USB drive, but it doesn't seem to be doing anything (I waited 2+ hours)