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Hello, I have an issue with my new laptop, when I am during game play and the CPU allong with the GPU get a high demand, they overheat and I have reached temperatures of 83 degrees Celcius on them. I am using a cooling pad, but id does mostly nothing, despite it's high performance characteristics. I have tried multiple applications to speed up the 2 fans from the MB, but it seems that their speed is not customizable and they are not recognised by any app. The fans do not even speed up in RPM as the temperature rises inside the CPU and GPU which is not cool. I took the laptop in the dedicated Acer service from my country and those guys did nothing and gave me no answer about the way to speed up the fans to this toy, I am pretty sure that although most of the CPUs have a range of tempretatures in which it is normal to perform, but 83 degrees sounds too much.
I know that there must be a way to speed them up, maybe there is something wrong with the temperature sensor on the MB if there is any. I have performed a BIOS update recently and I have to mention that in the 30 seconds while the BIOS was being updated, the fans went really crazy and started to scream cused by th RPM as during the update they hve detected that the temp. is too high, but after the update was complete everything went back to normal.
I am running a windows 10 - 64 bit an BIOS on legacy (InsydeH2O Version 05.11.35V1.05).
Processor: Intel(R) Core(TM) i7-7700HQ
System Model: Aspire VX5-591G
Card name: NVIDIA GeForce GTX 1050
FAQ & Answers
Do you have Acer quick access application? It has an option called CoolBoost, which should increase the speed of your fans. If you don't have it, download it from here: https://www.acer.com/ac/en/US/content/support-product/7094?b=1
Edit: If you have already tried that, then you can contact Acer's online tech support and ask them why doesn't your device have this feature.
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I have downloaded this app and I actually had it before, realised it after installation, it does not have any cooling feature, unfortunetly. It only has LMDriver (which does nothing), Color intelligence (which does nothing) and Lumi Flex (which does nothing), it also have some executable called DisableSetAPM and I don't know what that does, so I will look for the way to contact acer tech support over the chat.
I guess your device doesn't support the CoolBoost feature. I looked at previous threads in this section and saw a thread from someone, stating that he doesn't have CoolBoost too on his aspire vx15, so it is likely that this laptop doesn't support it. You can still ask Acer to confirm whether your device should have it or not.
-Model number
-Part number(not required, but helpful)
-CPU
-GPU
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Cool fact, you might actually be right, I have installed multiple FanSpeed like applications and neither of them succeeded in identifying the fans from the MB, so I guess that it is not customizable on this type of laptop, which sucks, because this toy costed me $1000, I have sent to acer an email regarding this, depending on the answer that I will receive upon the request to speed up the fans, I will also leave the answer here for the comunity.
Tinkerer
I have tried undervolting at 120mv and I get 10c difference in temps. BTW, 82c is quite common in gaming laptops.
-Model number
-Part number(not required, but helpful)
-CPU
-GPU
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!
Cool Bost does not work...
Does anyone managed to acces the ADVANCED BIOS Setting ?
On older laptops you can bring them up with Fn + Tab ...
I started to use rw read and write utility now. I could speed up my fans manually according to this description on my vn7-593g. But I have no info how fast is the safe for the fans. Sorry to bother this thread with this. But I couldn't send a private message. Check out the link
https://forum.lowyat.net/topic/3489863
My model is: Acer Aspire VX 15 VX5-591G-54PG, but it should work in any VX15/VX5.
1: Download and install RWEverything (it is free).
2: Open the App, and go to EC (embedded controller) - located at top middle.
All this hex numbers constitute the EC, whenever you click on one of them, their decimal value will be displayed in red on the top left of the table.
3: Locate the position "189", which its value will be "52", change this value to "4E" and, after 1 minute, both fans will be spinning at full speed (jet engine like).
The "52" value (standard) let the fans at AUTO, while "4E" spool them to FULL.
I'm not sure about why/how this works or even if it causes any damage (which i find unlikely).
I will do a proper Notebook FanControl (NBFC) profile in the furute, maybe including some other fixes, I will also keep this thread up to date in any issues it may happen in my system.
Regarding the NBFC profile, I did manage to make one, which for my climate (usually above 25ºC - high 80s F), works fine and could be easily moded by anyone, but I couldn't add it to the official NBFC page, got lots os issues while doing so an gave up on it for a while. I will attempt it again during my vacation and will keep u guys up to date.
Cheers.
Tinkerer
Thank you!
Tinkerer
Just registered here to inform you that repasting with (arctic) MX4 dropped my tempereatures by 15! (FIFTEEN!) Degrees C°.
I swear to god. I tried everything else before. Of course also undervolting, which helped as usual, but temperatures were still too high IMHO.
Now with undervolted -140 mv and the repasted CPU/GPU I'm getting 67 Degrees C° on Prime 95 and a maximum of 58-63 °C in the Witcher 3 for the CPU. (i5 7300 HQ)
I actually used the method were I manually spreaded the paste before reconnecting the heat spreader. Not relying on the heat sink pressure. And I worked slwoly and carefully. I don't know what acer did with the original paste job...
One thing when repasting: It's actually a bit tricky when reinstalling the heat spreader. Thats why you will have to loosen the fans aswell, because there is a little sheet of paper attached to the heat spreader that has to go UNDER the fans at all costs, or it would almost completely block the air flow!
Tinkerer
Tinkerer
Tinkerer