Hello, I have an issue with my new laptop, when I am during game play and the CPU allong with the GPU get a high demand, they overheat and I have reached temperatures of 83 degrees Celcius on them. I am using a cooling pad, but id does mostly nothing, despite it's high performance characteristics. I have tried multiple applications to speed up the 2 fans from the MB, but it seems that their speed is not customizable and they are not recognised by any app. The fans do not even speed up in RPM as the temperature rises inside the CPU and GPU which is not cool. I took the laptop in the dedicated Acer service from my country and those guys did nothing and gave me no answer about the way to speed up the fans to this toy, I am pretty sure that although most of the CPUs have a range of tempretatures in which it is normal to perform, but 83 degrees sounds too much.
I know that there must be a way to speed them up, maybe there is something wrong with the temperature sensor on the MB if there is any. I have performed a BIOS update recently and I have to mention that in the 30 seconds while the BIOS was being updated, the fans went really crazy and started to scream cused by th RPM as during the update they hve detected that the temp. is too high, but after the update was complete everything went back to normal.
I am running a windows 10 - 64 bit an BIOS on legacy (InsydeH2O Version 05.11.35V1.05).
Processor: Intel(R) Core(TM) i7-7700HQ
System Model: Aspire VX5-591G
Card name: NVIDIA GeForce GTX 1050