E5 774G Mouse cursor freezes

Latichever
Latichever Member Posts: 2 New User
edited March 2023 in 2017 Archives

When under a heavy load--multiple  windows and software  open, streaming video, high graphics, etc.--the cursor will sometimes freeze. It remains unresponsive, although the keyboard is responsive. 

 

The relevant drivers are up to date. 

 

Any ideas about to unfreeze it, or prevent it from happening?