S7-391 Touch screen not working (Windows 8.1)

Cheerful
Cheerful Member Posts: 2 New User
edited March 2023 in 2017 Archives

Acer S7-391

The Windows was upgraded to v8.1 and the touch screen functionality does not work anymore. 

 

Looking at another topic, I have downloaded HID Monitor driver (ELANTECH) from this link : https://www.acer.com/ac/en/GB/content/support-product/4533?b=1&pn=NX.M3EEK.003

 

But I am not able to update the Touch screen driver from the device manager but the system is not recognizing the driver (stored on Desktop). Can someone please confirm if I have downloaded the correct file and steps to update the driver. 

 

image

 

Answers

  • Cheerful
    Cheerful Member Posts: 2 New User

    any response from the learned members please?