Windows installation problem

JasminezesatiJasminezesati Member Posts: 1
edited March 30 in 2017 Archives
I have seen the YouTube videos and followed all the steps. I reset my computer and deleted everything but when I starts reinstalling windows ten it got stuck on a loop and has been installing the software for 3 days. It's won't install it. What can I do?

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,413 Trailblazer

    try to press Alt+F10 keys at boot and check if you able to restart the installation process, if not:


    1) download a windows 10 iso using Microsof tool:
    select the proper windows 10 version (the same installed on your laptop) and choose to save it as iso file when prompted
    2) download Rufus:
    plug your USB flash drive, run Rufus then:
    select ISO image from the dropdown menu near "Create a bootable disk"
    click on the little icon on the right and browse to the windows 10 downloaded iso file
    as Partitions scheme select "GPT partition scheme for UEFI"
    as File system select "FAT32"
    click on Start
    wait until it finish, then uplug your USB flash drive
    3) backup all your personal data
    4) Reboot to BIOS, pressing F2 at boot, then press F9 to load default and F10 to save and exit
    5) plug your USB flash drive and at boot press F12 (if F12 doesn't work, see if it auto-recognise the USB flash drive or press F2 to enter BIOS and enable F12 boot menu under BOOT tab), choose the USB flash drive as bootable device
    7) proceed with windows 10 installation

    I'm not an Acer employee.
Sign In or Register to comment.

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer

Drivers &