Aspire E5-575

Elliann
Elliann Member Posts: 2 New User
edited March 2023 in 2017 Archives

I am trying to get my laptop up and running.  I see from the manual that to use a cellular connection, I have to have a sim card.  I found where a sim card goes, but that slot is empty.  I have been trying to connect to the internet for a couple of days using my Jet Pack (Verizon).  Do I also have to have a sim card in the computer?  My download speed is anywhere from 0 to 24 kb/s, so VERY SLOW if it works at all.  My other option is to see if the problem is in my Jet Pack.  Thanks.  As you can see, a laptop is a brand new experience for me.  I am using my desk top to send this messaage as I can't get on line with my Acer lap top.  Thanks for any help you can provide.