XB321HK - connecting a laptop?

irishtoon
irishtoon Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi all,

 

New to the community, hoping someone can help. I work from home every once in a while and was hoping to use my new acer predator monitor with my dell latitude laptop.

 

I have connected the displayport cable to my docking station and selected DP on the monitor and while windows can see that the monitor is there, I have no signal reaching the screen.

 

I have also tried connecting the laptop directly with the supplied HDMi cable but again no luck.

 

I have tried playing with the display settings but I cannot get my laptop desktop to clone or extend to the monitor.

 

Am I missing something obvious, it's a real waste of screen (and desk) real estate.  All suggestions welcome. Acer support just told me it was a laptop issue.

 

Thanks in advance,

 

iristoon