Brand new Acer R11 Chromebook freezing

zamajam
zamajam Member Posts: 1 New User
edited March 2023 in 2017 Archives

I have a brand new R 11 convertible chromebook and it is freezing constantly. I have literally just started it up, entered my google account info, and it freezes. Restrat and try entering my password, it freezes. Finally get in, Chrome opens, freezes. I can't do anything on the machine. Any help is most appreciated.

 

CB5-132T series

Google Chrome OS version 59.0.3071.91 (Official Build) (64-Bit)

 

Answers

  • billsey
    billsey ACE Posts: 31,672 Trailblazer

    Sounds like your best bet is likely to be contacting Acer support.

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