Liquid Zest Plus - audio and audio jack issue

J686
J686 Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hi,
My phone is about 6 months old.
It won't play music through the audio jack in some cases.
Example: I plug it into my van using an Aux cable. It will play for a second or two then the player will kick off because the phone seems to believe the audio jack was removed and replaced again. I hit play again, same thing happens, over and over. Another example, a different aux cable to noise cancelling ear protection produces the same symptom. Regular, cheap ear buds work fine.

Second issue. Audio quality through Bluetooth connection is junk compared to other phones on the same Bluetooth connection. Is this normal for this phone? I expected better with the DTS trademark. Adjusting the DTS settings does very little to improve the quality.

Cheers.

Answers

  • Khush
    Khush Member Posts: 1 New User
    Hello,

    I am having the same challenge.
  • CallusVallis
    CallusVallis Member Posts: 1 New User
    Unfortunately It seems that I have the same problem and it was as old as yours when it started, If Acer would get back to us that would be great.