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Black Screen on Chromebook 15 CB3-531

just-me-Kathrynjust-me-Kathryn Posts: 4Member New User

Is there a fix for a black screen on Chromebook CB3-531? The power light and Wi-Fi light on the front light up fine but the screen won't allow me to do anything at all.. This is going on week two with no fix in sight!

FAQ & Answers

  • Isamojicac95Isamojicac95 Posts: 1Member New User
    Did you find any answers yet? Im having the same problem 
  • Have you tried a forced power cycle? Sometimes they get stuck in a sleep mode and don't want to wake up. Just press and hold the power button for 30 seconds, release it and turn it back on as you normally would.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • RedLoczRedLocz Posts: 1Member New User
    I am having the same problem. Any fixes yet?
  • billseybillsey Posts: 8,232ACE Trailblazer
    AS you can see, none of the previous posters responded with the results. Have you tried the long press of the power button?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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