Predator G9-791-78CE volume and brightness keyboard shortcuts not working

stargate823
stargate823 Member Posts: 2 New User
edited March 2023 in 2017 Archives

Since day 1, my brightness and volume shortcuts have not worked.  Contacting Acer support was absolutely useless.  All other function shortcuts work, so I know that the keyboard itself is functioning properly.  What am I missing here?  Surely there is a software solution for this?  Support wants me to reinstall Windows using recovery "to set things back to factory" despite me telling them that it WAS set to factory upon first boot and wasn't working then.  Can anyone help me with this?

Answers