Should I send in my laptop for service? e5-575-33bm

teatimecrumpet
teatimecrumpet Member Posts: 12

Tinkerer

edited March 2023 in 2017 Archives

Hi, I've had had my e5-575-33bm for about 6 months now.  I was battling a 100% disk usage problem but I was semi-successful in containing it though it would spike every so often.

Recently, I was stuck in a automatic repair loop and nothing would fix it.  I tried all the command line commands that you can find regarding this topic, I tried repairing with a USB install of Win10, I even tried to format the os partition and it failed. So I guess it turned out that a sector on the hard drive where the system was stored failed. The hard drive isn't completely dead it seems as I'm able to access almost everything when I plug it (using an external HDD box).

So six months, intermittent 100% disk usage problems, and now a bad HDD. (as I'm typing this with no other programs running other than edge and this one acer tab the disk usage shot up to 70% and back down to 0%). 

 

Does anyone think this could be a hardware issue? Like failing mobo or bad ram?  Would Acer give me a new HDD or new RAM?  Or will they just say 100% disk usage is normal?

Answers