Aspire 3620 Hard drive

Jdante6366

My wifes old 3620 crashed a long time ago.  I am trying to open the hard drive like an external unit and it shows both partitions on the my computer screen how ever it will not allow me to get into the Acer (D partition where all her music and pictures are stored.  Does any one have any ideas on why I can not gain acces into this partition of the drive.

 

I am using an Asus system with windows 7.

 

Please advise.  Is this system shot and I need to just run the eRecovery and loose the data?

 

Thanks,

 

Joe

Blayn-Acer

The Acer recovery software only erases the data on the C: partition. You should still be able to run recovery on the system, and keep the data on the drive. I am not sure as to why you aren't able to get into the partition on another system.