backlit keyboard stays on even when lid is closed (docked). How to turn it off

mmcwhorter
mmcwhorter Member Posts: 1 New User

I am using my Acer Aspire M5 with a docking station with an external monitor, mouse and keyboard. I set the power options when lid closed to "Do Nothing" so I could dock it. Even though the lid is closed, the backlit keyboard stays on. I tried turning it off with the lid open by pressing Fn+F9, closing the lid and re-docking but the keyboard backlight does not stay off. It is on even though the lid is closed. How do I turn off the backlight when the lid is closed?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    What is the exact model of M5 you own? If you can please provide your serial number, that would help as well.

     

    What dock are you using? Is it a USB 2.0 or USB 3.0 Dock?

     

    Where did you purchase the dock? Was it from Acer, or third party?

     

    What BIOS are you running?

     

    I tested this on a M5-481 series and here were my results.

     

    M5-481 turns off the backlit keyboard when connected directly to an external monitor/KB/mouse. Also it turns off the backlight when connected via the Acer USB 2.0 dock to an external monitor/KB/mouse

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