Acer Switch 11 V unable to use Switchlock - hard drive not paired

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KT16
KT16 Member Posts: 1 New User
edited March 2023 in 2017 Archives

I made a terrible mistake. (literally) At first, my Acer Switch 11 V cannot detect my "Drive D" eventhough I can still use the keyboard, so I serch for a way to fix it at home. I deleted "Quick access app". It dose said somthing about turn off the switch lock first but I dont understand at first so I unpluck the HDD drive and then deleted the "Quick access app" now when I try to enable Switchlock using the Acer Quick Access utility, the Switchlock function is red and won't let me enable it. When I hover the mouse pointer over the (!), I get "This is not a dock hard drive that you've already paired" message. Can anyone solved this issue pls.(Sorry for the grammar and coppy-paste thing, I saw someone already posted it long time ago but no one answered)

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  • Raydotulung
    Raydotulung Member Posts: 1 New User
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    I think we have the same problem can not detect drive D:.

    But if I flip my monitor drive D: appears..