Acer Aspire E1-572g will not use Radeon Graphics card

philipgr
philipgr Member Posts: 1 New User
edited March 2023 in 2017 Archives

Good morning

 

I have an Acer Aspire E1-572g laptop which has both an Intel graphics card and an AMD Radeon R7 M265 graphics card. The OS is Windows 8.1. I play a game on the internet called Uru which has a number of shards. On some of them textures are missing. In each one that has this issue the game is using the Intel graphics card which is also the only option available.

 

My laptop came with the AMD Catalyst Control Centre. I went to the power tab and added the exe files to the application list and set the power setting to High Performance. Sadly this did not solve the issue so I searched the internet for an updated version of the Catalyst Control Centre program. I was unable to find one nor the executable for the version thats on my laptop.

 

I also discovered that AMD has discontinued this product and replaced it with the Crimson ReLive application. I downloaded and installed it and sadly discovered that it has not fixed my issue. My laptop's BIOS does not have any graphics setting where I can choose which card to use. I have read a number of posts on other sites like the Windows 8 forum where users have disabled the Intel graphics driver only to find when rebooting that Windows 8 uses its default driver and not the AMD Radeon driver.

 

What must I do to get my laptop to use the AMD Radeon driver? I would like the Radeon driver to be the default driver and to always use it. Since installing the AMD Crimson package I have noticed that when I shutdown my laptop it hangs at the green screen and the little dotted circle freezes. However if I shut my laptop down without logging into windows 8.1 it does not freeze and shuts down normally. I am not sure if the Crimson ReLive program is causing it. The Crimson program advises me that my Radeon graphics driver is uptodate.

 

I will appreciate any help to solve this graphics issue.

 

Regards

Philip

 

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