i don't know the model name or where to find it.

zinniad
zinniad Member Posts: 1 New User
edited March 2023 in 2017 Archives
sorry i can't provide the model name for the acer laptop im trying to get help with. i also don't know what board to put this in too sadly. but here goes nothing. so my mom bought us two acres a bit over four months back and we received one that after getting past the language and keyboard settings it would just go black with the cursor still in the screen. she didn't do anything back then to try and fix it for some reason and i really need to get this set up since the other acer that arrived with it just died on me last night. i've read that i should try and turn it off, unplug it, and take out the battery but that didn't work. what do i do? cause so far both these laptops were a huge waste of my money.