Iconia One 8 B1-810 WiFi problem

kuba00456
kuba00456 Member Posts: 4 New User
edited March 2023 in 2017 Archives

Hello, my mother just got tablet in work (as reward or somethin like that), i opened it, it was new, sealed and everythin...
When i want to connect to my wifi it says that I cannot lol, I tried to take internet by bluetooth but when im paring with my phone and want to turn on option "Internet Acces" (in bluetooth) this option is locked lol.
No wifi, no bluetooth internet, no nothin, just brick without internet...

I tried to connect wifi with dynamic or static, no response, mby its hardware problem or somethin...

The problem is that even if i want to update system - I can't, no internet
Factory reset didnt help, mby if i change rom or somethin then it will start working. 
Yea i know my english is bad :/
Anyone know what to do with it?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    what's the error message when you try to connect to your network?

    have you tried to connect to other networks too?

    wifi tethering from your smartphone?

    I'm not an Acer employee.
  • kuba00456
    kuba00456 Member Posts: 4 New User

    nothing works, wifi connect and lost signal, when im trying to connetct it says "Failed to connect" but then its connecting anyway. Tethering - same thing. 

  • kuba00456
    kuba00456 Member Posts: 4 New User

    But even if it connect to some wifi then there is internet mby for a couple seconds and it gone Smiley Indifferent

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if it's under warranty, give Acer support service a call.

    I'm not an Acer employee.
  • kuba00456
    kuba00456 Member Posts: 4 New User

    I dont think so, it was bouth in 2014 :/

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you are brave enough...open it and give a look about loose wifi antenna cables.

    I'm not an Acer employee.