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only 4k at 30hz on Acer e5-575-33BM to 4k Samsung TV

Hi,

I have recently boughtthis  acer laptop and as i connect to my 4k TV using high speed HDMI cable i'm able to get only 3849*2160 at 30hz and there is no option to change the refresh rate.

 

I have the latest intel drivers installed as well. please help.

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,410 Trailblazer

    i don't have access to tech documents but i suspect that 30Hz is the highest refresh rate you can reach on 4k

    I'm not an Acer employee.
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