Aspire SW5-012 Switch 10 lost of control

yaudette
yaudette Member Posts: 34 Die Hard WiFi Icon
edited March 2023 in 2017 Archives

Hello,

 

First, the computer runs under Windows 10, version 1607 using IE version 11.1066 and I have Norton Security installed and up to date. I have scanned the computer many times without a trace of a virus.

 

Typically, I do not have any problem with the unit except when it is being used for a "long" period of time (more than 30 minutes) with IE. All the sudden, the mouse pointer will go wild, the content of the screen will change without any request from my part. Some links on the current web page will open automatically, the content on the screen will automatically be zoomed in etc.

 

As soon as I restart the unit or if I close the session to go to another user, the unit is back to normal.

 

Any idea?

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