Aspire 7741Z-57 no response

piedmont
piedmont Member Posts: 1 New User

I have an Aspire 7741Z-5731 that I recently rebooted. After doing the reboot it started the auto updates for windows 7 and now it will not respond. When I start the unit it goes to "launch startup repair recommended" and when you acccept that response it says loading windows and the the screen goes blank. I have tried loading the recovery disk but the cd drive will not respond. Tried the F8 key but when I hold it down on restart all I get is a bell that will not stop unless you shut the unit down. Does anyone have a clue as to what my problem might be and how to fix it?  Was working fine after reboot until auto update.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Press F8 repeatedly for the Advanced Boot Menu, do not hold it down.

     

    Once you are in the Boot Menu, try loading up in Safe Mode.

     

    It is possible that a Windows Update has caused an issue.

     

     

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