Acer Aspire TC-780 Stuck On "Create An Account" Screen

dennnnnni5
dennnnnni5 Member Posts: 1 New User
edited March 2023 in 2017 Archives
I recently bought this new Acer Aspire Tc-780 desktop. I went through the usual setup questions like language and time zone. When I got to the "Create an account" screen where it asks for a username, password and hint it gets stuck after I input in the information. The screen itself is not frozen because I can move the mouse but it doesn't move forward. I have left it on overnight thinking it just took a while to load and reatarting only takes me back to the same screen.