M5 581T Win 8 recovery media not working

juliec98607
juliec98607 Member Posts: 4 New User

I am trying to use the recovery media (which I purchased from Acer) to reset my M5 591T back to it's factory OS configuration.  When I configure the BIOS to boot with Legacy BIOS, the recovery media fails with the error "UEFI BIOS required for recovery".  If I configure the BIOS to boot with UEFI BIOS, the recovery media fails with the error "Legacy BIOS required". 

 

I'm not interested in loading from a recovery partition, I want to completely reload from the media.

 

I spent $20 for the recovery media and it seems to be of no help.

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    The only time you get this error is  when you using a system disc. Let me summarise, the sequence to reload from discs is as follows:

     

    1. Napp Disk

    2. Recovery Disk

    3. System Disk

    4. Language Pack Disk

     

    I think you are missing a Napp Disk of which they should have supplied you with all the discs.

     

    Regards,

    Freeza

This discussion has been closed.