Digital clock errors, how to switch it off (Acer Liquid Z520)

UniqueDecline
UniqueDecline Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi all,

I have an Acer liquid Z520 smartphone and it is currently rendered completely useless because of the Digital clock and weather app, it seems. When I switch the phone on it will (after about a minute or two) show the error messaage

 

"Unfortunately, Digital clock and weather has stopped working"

 

prompting me to chose between the options to report or simply press ok. Doing either of these two thigns result in the error message dissapearing for a fraction of a second and then showing up again immediately. So basically I cannot do anything with my phone at the moment.

 

I have already tried to reset the phone to factory settings, but that did not help. This night I switched it off for the whole night and this morning tried it again. At that point it seemed to work for a while, but then when I rebooted the error message was back again.

 

I would be fine without the digital clock and weather app, so if someone knows how to remove it I guess that would fix the problem. I just have no idea how to do that. It was one of the apps that was preinstalled and so I don't know how to remove it from the phone.

 

Thanks in advance.

 

Niek

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the error appears even if you delete the widget from the home screen?

    long press it and then drag it to the trash bin

    I'm not an Acer employee.