Aspire ES1-534-P10D won't connect to wifi

Diane72
Diane72 Member Posts: 1 New User
edited March 2023 in 2017 Archives
I have seen older posts with this issue but haven't managed to solve my wifi connection. The laptop is only 4 weeks old and won't connect to the wifi. It was fine until a week ago and the broadband is working. All other devices in the house connect to the wifi. On the brink of taking the laptop back and demanding a refund but if I can get some help here I'll try and resolve it first. I have no real IT knowledge so will need to be walked through it!