Why is my new laptop so slow?

katspiri
katspiri Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hello,

I just bought an acer ES 15.6 inch AMD E1 laptop a few days ago.

I have realised using services such as youtube and iplayer are very, very slow.

There is nothing wrong with my internet because all other services connected to it are perfectly fine.

I have Mcafee Anti-Virus installed on here, and sometimes it restricts me from going onto certain pages but still Firefox, Chrome, Internet explorer are quite slow and glitchy- especially when watching videos!

Please let me know what I can do, I have installed updates when I first got the laptop and it said "configuring windows" for ages- but I feel like its the anti-virus blocking certain things so the websites cannot function properly.

Just browsing the internet is fine- what could the slow glitchy feel to  a new laptop mean- it is getting really frustrating.

Thanks

Kat

Answers