can't get b286hk to connect

kbrackson
kbrackson Member Posts: 1 New User
edited March 2023 in 2017 Archives

have a lenovo yoga 710 with windows 10, has ONLY two usb 3.0 ports and a micro hdmi port, so there is no other port option available. i have bought a hdmi-micro hdmi hi speed cable, i have bought a specific cable for 4k with a micro adapter, nothing works. it has an nvidia card(on my pc), but i don't know if that helps anything because the computer(that I can find, doesn't seem to want to use it and always defaults to the intel one,it's got 16g ram and enough room on the ssd, and I checked drivers for the intel and the nvidia cards and both are working, up to date)

i checked all cables and adapter with another monitor that is not uhd, works fine plug and play. 

on the monitor i have a blue light but other than cycling through each display mode on reboot and settling on back to black, i can't pull up any options with the buttons.

i've tried adjusting the resolution, which hasn't helped, reboots on both devices, not helped, so far. 

the computer does seem aware of its presence as the display flickers as it does when i plug any display in, and the audio stops working when plugged in, but doesn't play out of the monitor either, just stops working all together.

and I don't know why the sound but not picture would go out. i don't have any spare audio ins to test the audio, but even so, the hdmi-micro hdmi handled a samsung uhd i had just fine, but i wanted this one for the adjustments

 

any help, please? i've been at this for hours, going crazy