Randomly laptop restarts Acer E5-553-T4PT

haribansh

While using laptop, syatem restarts randomly.

Laptop Temperature is normal. It randomly starts while using on power or battery.

Drivers are upto date.

Kindly help on this issue. Syatem is less than a week old.

FerchogtX

Does that happen using a specific software or just whenever?

RATAN

Broher;

I have the same laptop and also I had that same problem which is resolved after my many attempts.

Read workaround carefully:

 

1}DOWNLOAD LATEST AMD CHIPSET DRIVERS AND APU DRIVERS FOR APU A10 9600P {DDU AND CLEANUP UTILITY IF ANYTHING GOES WRONG} INSTALL CC CLEANER IF YOU LIKE......PUT PC IN HIGH PERFORMANCE MODE ALL THE TIME TILL FINISHED........DISCONNECT FROM INTERNET.

2}BOOT IN SAFE MODE AND UNINSTALL AMD GRAPHICS DRIVERS.....USE DDU/AMD CLEANUO UTILITY IF NEEDED.THEN NORMAL BOOT.

3}INSTALL CHIPSET DRIVERS ONLY AND REBOOT

4}AFTER THAT FROM SETTINGS>APPS>AMD SOFTWARE>CLICK AND MODIFY THEN SELECT CLEAN UNINSTALL

5}AFTER REBOOT CLEAN REGISTRY USING CC CLEANER

6}GO TO C:\AMD FOLDER AND SELECT CHIPSET DRIVERS FOLDER THEN RUN ITS SETUP.......INSTALL>REBOOT

7}INSTALL AMD APU DRIVERS INSTALL AS WELL>REBOOT

* NOW TURN ON INTERNET

*RIGHT CLICK ON WINDOWS ICON THEN SELECT DEVICE MANAGER>CLICK ON VIEW ON TOP> SELECT RESOURCES BY CONNECTION>CLICK ON INPUT OUTPUT AND SELECT ANY OF THE TWO AND UPDATE ITS DRIVER BY RIGHT CLICKING.....REBOOT.

*LAST STEP AND THE MOST IMPORTANT ONE IS OPEN DEVICE MANAGER AGAIN AND CLICK ON IDE ATA/ATAPI CONTROLLER AND IF ITS A STANDERD ONE CLICK ON UPDATE AND SELECT BROWSE MY COMPUTER FOR DRIVER SOFTWARE AND SELECT AMD FOLDER ON C-DRIVE (MAKE SURE BROWSE SUBFOLDER JUST DOWN IS SELECTED) AND CLICK ON NEXT..........DONE RESTART.

 

*****NOTE IF WINDOWS UPDATE AUTOMATICALLY INSTALLS ANOTHER VERSION OF APU DRIVER.......COME BACK IN DEVICE MANAGER AND ROLL BACK DRIVER.

 

THAT'S IT.