Bluescreen on VN7-592G-71XJ (CRITICAL_PROCESS_DIED & UNEXPECTED_STORE_EXCEPTION)

Belatucadrus
Belatucadrus Member Posts: 4 New User
edited March 2023 in 2017 Archives

Hi,

 

My laptop started to Bluescreen since a week ago. The Bluescreen says "CRITICAL_PROCESS_DIED" or "UNEXPECTED_STORE_EXCEPTION"

 

I can't get any dump of the memory since even when configuring the minidump folder (tried to save the minidump on both the SSD and the HDD) it fails to save the memory dump.

I'm getting the bluescreens at really random moments. It may be while surfing on the internet or while playing a game. It may happen right after logging in too.

 

Here is what I've tried :

 

- Totally uninstall, then reinstall a fresh non modified version of Windows 10 with AU

- Update all the drivers
- Perform a full RAM test (passed)
- Perform a full HDD and SSD test (passed)

- Perform a full CPU test (passed)

- Perform a full antivirus scan with AVG (clean)


I don't know what may be the problem so I ask you if there could be something else I could test to know what is wrong with my laptop ? It is only 4 months old.

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Yes, an unstable wifi can BSOD if drivers is bugged.

     

    i suggest you to uninstall the wifi adapter from device manager and let windows re-install and download new drivers.

    I'm not an Acer employee.

Answers