G9-791-78CE Overheating

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kwgood1980
kwgood1980 Member Posts: 2 New User
edited March 2023 in 2017 Archives

Just as the subject says, has anyone had any issues with this unit overheating? Just played WoW for about 2 hours on a cooling pad and hit the following temperatures(all in celcius)

 

90 Core 1

98 Core 2

78 Core 3

91 Core 4

The Cpu Package shows a temp of 97

 

I've been using Open Hardware Monitor to keep track of this as my laptop performance has degraded considerably since it's purchase in September.  Any ideas or if anyone else has seen this issue would be great.

 

Answers

  • kwgood1980
    kwgood1980 Member Posts: 2 New User
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    Really? Not one Acer representative to comment on this issue this far after the original post? Guess this is going back to the store.  Asus says thanks!

     

    [inappropriate content removed]

  • beststevie
    beststevie ACE Posts: 506 Pioneer
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    if you use the search function you can find out in this forum, that about 99 degree is maximum. It can be reached sometimes. My 791 survived with such temperatures since December 2015. My old V3 has reached almost 5 years and was hotter in average.

     

    Nothing for Acer technicians. Small beer. Smiley Wink

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
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    I have reached 97C max Smiley Happy

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!