Aspire E5-575-5711 - Sound but NO VIDEO from DVD player caddy

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Ashvajit
Ashvajit Member Posts: 1 New User
edited March 2023 in 2017 Archives

My new Acer E5-575-5711 was deivered on 13th of December. I played some DVDs on using the VLC Player software. There was no problem. Everything worked perfectly. In fact i am very please with my new machine, except .....  

 

Yesterday,I tried to play a DVD and though I could hear the sound, there was NO video. I tried using an external DVD player - still the same problem. Sound but no vision!

 

YouTube videos play perfectly - but the DVD function is just not working. Very frustrating! Can anyone help me?

 

All good wishes, Ashvajit

 

Ashvajit 

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