Laptop powers to Black Screen, no boot

evilmo
evilmo Member Posts: 1 New User
edited March 2023 in 2017 Archives

When I press the power button it goes to turn on but doesn't kick in, the fans spin and the lights come on, also if I pop out the CD tray it will make an attempt to load a disc but ultimately doesn't.

this video of problem

 

https://www.youtube.com/watch?v=tJ775eWr8aE

 

MY LABTOP NAME : acer aspire e5-e511-p29d

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer

    Try HDMI out to a TV to check your video card. Report back. Jack E/NJ 

    Jack E/NJ

  • Mik2600
    Mik2600 Member Posts: 4 New User

    There are alot of things that could be the porblem:

    The Screen is dead.

    Something could be broken on the inside.

    The hard drive or soild state drive is dead.

     

    What I reccomend is for you to plug it in to a tv or a monitor and see if it works.

    If it still has a black screen you should see if you have warrenty. If you do not go to a computer repair shop and ask them to help you fix it.