Can't activate windows after using factory reset software

Nonni
Nonni Member Posts: 1 New User
edited March 2023 in 2017 Archives

I have a few years old acer Aspire one (use it as a backup).  

 

Its out of warranty.  

 

I used the factory reset software.  Now I cant activate Windows with the product key that I have.  Window was already installed on this computer when I bought it new (acer installed).

 

I cant get any help from the store I bought it in and since this is out of warranty I seem not to get support from acer (maybe I should consider that when I buy more computers for my family and company).  It seems strange to me that because the software was installed by acer the product key is not working.  I did reset an old HP in december without any problems.

 

So there must be a way around it, does anybody have the answer?

 

Best regards, Jon H.

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