SP513-51-57NP webcam problem

HoreaBC
HoreaBC Member Posts: 1 New User
edited March 2023 in 2017 Archives


New SP513-51-57NP . Windows 10 Anniversary update breaks webcam use. Device manager says: Universal Serial Bus/ Unknown USB Device(Device descriptor request failed). Which driver is reponsible for this error??? My 2-1 Acer had Windows 10 Home edition preinstaled and today i did upgrade to Windows 10 PRO. Still the same problem. What a shame for that team from Microsoft. They called SPECIALISTS.../ In what??? Why you throw on the market such a kind of product INCOMPATIBLE with existing product which are good??? BIG SHAME MICROSOFT. You can go in library and start study again.

Answers

  • PKollanyi
    PKollanyi Member Posts: 1 New User

    Hi,

     

    I have a brand new Spin 5 - SP513-51. I have installed a Windows 10 Pro x64 on it. The new windows doesn't find any webcam hardware. No unknow device in device manager, no question mark, like I haven't webcam. Any suggestion?